Avaya Helps Track Santa This Christmas Eve, and Brings Military Families Together

Engagement is in our DNA. It’s in the way our teams communicate and collaborate. It’s in our vision for how customers and businesses will interact. It’s about bringing people together to forge deep, meaningful connections.

This year, engagement extends to the holiday season in a very special way. As we’ve done in years past, Avaya will help bring families closer to Santa, powering the contact center at NORAD where nearly 1,250 volunteers will answer calls and emails from kids inquiring about Santa’s whereabouts on Christmas Eve. Each year, the NORAD Tracks Santa team relies on the power of Avaya technology to make sure they can connect with children calling in from around the world.

The NORAD Santa tracker helps to connect kids with Santa’s helpers on Christmas Eve. It also reminds us that there are those who can’t make phone calls as easily as we can. Military servicemembers deployed overseas during the holiday season see the simple act of a phone call home to their loved ones as the best gift they could receive.

In an effort to help bring those families closer together, Avaya is supporting #SantaCause, making a donation to Cell Phones For Soldiers. This nonprofit organization–started by two kids who emptied their piggy banks to purchase phone cards for our military stationed abroad–has now donated more than 210 million minutes of talk time to troops and their families to make phone calls a possibility. We’re proud to be associated with Cell Phones For Soldiers and their incredible efforts to connect families all year long.

We would like to encourage you–our friends and partners–to join us in our effort to make the most important connections a reality this season. We’d like to also say thank you to our friends at @Plantronics for their generous donation.

To track Santa on Christmas Eve visit www.noradsanta.org or call 1 877 HI-NORAD.

To learn more Cell Phones For Soldiers and to make a donation: www.cellphonesforsoldiers.com