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In the shift to the data center, it is now practical to do real time collaboration over VDI

With all the great new products Avaya announced in recent weeks, we didn’t want to overlook that Avaya VDI Communicator is now generally available. The Avaya VDI is our software solution to enable scalable, high-quality unified communications for our customers who are deploying Virtual Desktop Infrastructure (VDI) environments.
Customers deploy VDI environments for a number of reasons, including:

  • Reducing hardware costs and requirements at each user’s desktop;
  • Enhancing data security;
  • Improving management and administration of computing resources; and
  • Simplifying deployment of applications to end users.

With the Avaya solution, Avaya one-X Communicator is deployed on virtual desktops running in the data center and provides the user interface, while VDI Communicator processes all audio locally on the end-user device. This enables a single desktop client to provide all end-user applications — including voice calling via a USB headset. For reliability, the Avaya VDI Communicator solution architecture allows voice communications to continue even if the virtual desktop connection is lost due to network or server outages.

For more information on these solutions please link to:

For further information on VDI Communicator, please download the Fact Sheet at: http://www.avaya.com/usa/resource/assets/factsheet/vdicommunicator.pdf or talk to your Avaya Account Manager or Authorized Partner.

Allan Mendelsohn is the Team Engagement Marketing Director at Avaya. He is responsible for leading the marketing efforts for cross-portfolio solutions. During his career, he has focused on numerous applications, including unified communications, messaging, IVR, contact centers, CTI, voice over IP, and remote data access. Before joining Avaya, Allan worked at Octel, Lucent and Nortel. Allan holds an MBA in Information Systems from McMaster University and an Honors BA in Economics and Psychology from York University. more

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