Solutions for today’s enterprise customer experience (CX) and employee experience (EX) challenges.
Full-featured contact center solution.
Secure, dedicated and managed cloud contact center running on Microsoft Azure.
Scalable and advanced contact center-as-a-service.
Collaboration tools, seamlessly integrated into your Avaya portfolio.
Unified video, conferencing, messaging, and more on Microsoft Azure.
Call, meet, message, and more—all in one app.
Integrate collaboration apps with Avaya Communication portfolio.
Cloud-ready pathways that integrate Avaya with third-party APIs.
A full-featured unified comms platform managed on-premises.
Rely on our team of experts to help you get the most from your investment.
Consult with the experts to create your best customer journey.
Explore our complete portfolio of devices for individuals and conference rooms.
Move at your pace with Avaya’s hybrid cloud options.
Deliver effortless experiences for customers and employees at every touchpoint.
Help your contact center run smoothly, no matter where your employees are.
Find an Authorized Avaya Channel Partner in your part of the world.
Build new, innovative communications solutions via Avaya’s open solution platforms.
See our partnerships with leading technology companies for unique and value-adding solutions.
Explore all of the partner types and programs available at Avaya
Sell the Avaya portfolio with benefits, incentives, lead gen, training, and marketing resources.
Transition customers to the cloud fast and on budget, supported by Avaya services and features.
Stay up to date on Avaya's latest news and solutions.
Deliver innovative and complete solutions to your customers.
Get to know Avaya through our blogs. Insights on collaboration, customer experience, AI, digital.
Watch videos and listen to podcasts by topic or just browse what’s new. Interviews, solutions, how-to’s, more.
See inspiring ways companies are using Avaya solutions to change the world of work.
Engage with us in an immersive and interactive experience—on site, virtually, or a combo.
Look at what's new in our world—and how it benefits yours.
Learn about the privacy, compliance, and security inside Avaya solutions.
Review the terms and policies associated with Avaya software and services.
Access a full range of information and assistance for your Avaya solution.
For research and support, access our product documentation resources.
Meet Avaya experts at our events, webinars, expos, conferences and more.
In person or online, gain a full understanding of your Avaya solution and its capabilities.
Need more information about your Avaya benefit plans or want to understand what coverage changes to consider if you have a life event? Click on the left hand menu link and select the group that you currently belong to for a list of the benefit plans that apply to you.
The Summary Plan Descriptions (SPDs), Summary of Material Modifications (SMMs) and Legal Reminders & Disclosure provide information for the benefit plans.
If you would like to review or make changes to your current benefits, log on to Avaya’s benefits website at https://my.adp.com or contact the Avaya Health & Benefits Decision at 1-800-526-8056 (option 1) Monday through Friday, 8 a.m. - 8 p.m., ET, Saturday, 8 a.m. - 5 p.m., ET. If you need assistance navigating the benefits website, please view the guide below.
If it has been a while since you have logged into your ADP Benefits account or you have forgotten your password and received an error message that your account is locked, please contact the Avaya Health & Benefits Decision Center at 1-800-526-8056 or send an email to avayaservicecenter@adp.com for further assistance.
Please e-mail benefits@avaya.com if you have questions or would like to request a hardcopy of the SPD, SMM, and Legal Reminders and Disclosure (free of charge).
For Qualified Domestic Relations Orders (QDRO), please call 866-310-8042.
In all instances, the Plan Documents of the respective Plans will control and govern the operation of the Plans. The Board of Directors of Avaya LLC (or its delegate) reserves the right to modify, suspend or terminate the Plans at any time. Because of the many detailed provisions of the benefit plans offered by Avaya LLC, no others are authorized to advise you as to your benefits. For this reason, Avaya LLC is not bound by statements made by unauthorized personnel.