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Solution

Accessibility

The Accessibility suite of products is designed to help governments and businesses provide equal access to communications for people with special needs.

Solution

January 15, 2010

Avaya Notification Solution

The Avaya Notification Solution helps businesses and agencies communicate better about critical events. When an event occurs, alerts are sent to predefined groups or individuals, who can respond rapidly with status and feedback.

Solution

Branch Offices

Avaya enables enterprises with many sites to improve customer service and deliver increased workforce productivity. Simplified deployment and management of multiple locations drives down TCO.

Solution

Home Agent

Home Agent lets contact center agents work from home, from remote offices, or anyplace with an Internet connection.

Solution

Intelligent Customer Routing

Intelligent Customer Routing helps contact centers handle incoming calls quickly and cost-effectively, while delivering improved service.

Solution

January 15, 2010

Midsize Enterprises

Unified Communications for Midsize Enterprises is an end-to-end solution on a single server that streamlines deployment of Unified Communications.

Solution

Mobile Workers

For highly mobile employees—like salespeople, executives, and service consultants—success depends on their ability to communicate with colleagues and customers, quickly, reliably, and cost-effectively.

Solution

Office Roamers

Avaya delivers voice and data services over a wireless LAN, to PDAs and dedicated IP phones, keeping office-roaming employees continuously available, even as they move within a building or across an office campus.

Solution

Office Workers

Avaya gives office workers the tools they need to reach colleagues, clients, vendors, and partners. From desktop phones and computers, staff can use voice, video, conferencing, and more over a secure, reliable infrastructure.

Solution

Proactive Outreach

Proactive Outreach allows contact centers to reach out to customers with timely, customized, actionable information—delivering improved service while reducing the volume of incoming calls.