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Build a Better Network
Use SIP trunks, session border control, and session management to create secure, low-cost, reliable communications channels.
- Avaya Aura® Communication Manager
- Avaya Aura® Session Manager
- Avaya Aura® Session Border Controller
- Avaya Aura® System Manager
- Avaya Aura® Communication Manager Messaging
- Avaya Aura® Application Enablement Services
- Avaya Aura® Presence Services
- Avaya Integrated Management
- Avaya Aura® Media Services
- Avaya Aura® System Platform
- Avaya Aura® Collaboration Server
Avaya Aura® Communication Manager
This open, extensible IP telephony platform can be deployed as an IP PBX or feature server supporting a SIP-only environment, or as an evolution server supporting both SIP and non-SIP environments. Communication Manager provides 700+ PBX features, high reliability and scalability, and advanced features for productivity and mobility. Built-in capabilities include conferencing and contact center applications. A wide range of servers, gateways, and analog, digital, and IP-based communication devices is supported.
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Avaya Aura® Session Manager
Session Manager enables a distributed system featuring multi-vendor integration, centralized dial plans and user profiles, easier centralized SIP trunking, easier “on-net” call routing, and enhanced scalability and security. This architectural flexibility allows enterprises to significantly reduce telecommunications and management costs, lower their total cost of ownership, and increase agility by providing rapid deployment to various users and locations.
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Avaya Aura® Session Border Controller
This solution controls and delivers secure interactive communications—voice, video and multimedia sessions—across an enterprise’s IP network borders. Session Border Controller supports applications for Unified Communications and Contact Centers, including remote worker and agent solutions. Avaya Aura® Session Border Controller is powered by Acme Packet, the market leader in session border controller solutions.
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Avaya Aura® System Manager
This common management platform is based on Service Oriented Architecture (SOA) and helps to reduce system management complexity. It provides centralized management functions for provisioning and administration. Its extensibility lets customers expand management capabilities over time to include additional products, applications and vendor solutions under one common management umbrella.
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Avaya Aura® Communication Manager Messaging
Integrated voice mail for Communication Manager is provided by leveraging the Avaya S8500 servers. This application provides call answering and messaging capabilities that lets a user manage messages on a PC, add a voicemail component to a text message, and listen to text messages over the phone.
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Avaya Aura® Application Enablement Services
A set of enhanced telephony APIs, protocols, and web services are available to developers. These capabilities support access to the powerful call processing, media, and administrative features available in Communication Manager. They enable off-the-shelf and custom integration with hundreds of communications and business applications such as Microsoft Office Communicator and IBM Lotus Sametime, as well as a broad range of Call Center, Call Recording and Click-to-Dial applications.
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Avaya Aura® Presence Services
This product provides a scalable, high performance presence aggregation service that collects and disseminates rich presence information between Avaya and other third-party endpoints. The presence information allows users to locate colleagues and experts to address customer inquiries, handle a service issue, or solve a critical project problem in real time. It helps to expand contact center capabilities by leveraging resources and expertise across the entire enterprise to serve customers better.
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Avaya Integrated Management
This product offers a comprehensive set of applications designed to simplify system administration, provisioning, and network management, including fault and performance management. It helps enterprises to manage thousands of branch locations centrally and to improve network uptime.
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Avaya Aura® Media Services
The Media Services software gateway helps businesses using H.323 IP or SIP phones and trunks to avoid the cost of purchasing gateway hardware. For connectivity outside the enterprise, Media Services is compatible with external SIP service provider trunks. Built on proven VoIP media gateway technology, Media Services enables a true one-box deployment of Avaya Aura.
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Avaya Aura® System Platform
System Platform technology delivers simplified deployment of Unified Communications and Contact Center applications. This framework leverages virtualization technology, pre-defined templates, common installation, licensing, and support infrastructure.
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Avaya Aura® Collaboration Server
For existing Avaya Aura® customers not yet upgraded to the latest release, the Avaya Aura® Collaboration Server enables end-user trials of our latest SIP-based Avaya Flare™ Experience and Avaya Video Conferencing on a single server.
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