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Avaya Certifies Pune-Based Software Developers for Snap-Ins Solution

Pune, India, 2016: Avaya, a global leader in business communications software, systems and services, presented 24 Pune-based software developers from more than a dozen organizations with Avaya Certified Snap-Ins Developer certification, after the first training session in India for the new accreditation.

The developers completed a three-day boot camp at Avaya’s research facility in Pune, the company’s largest R&D center globally, to showcase the potential of the Avaya Engagement Development Platform, the ease of ‘snap-in” application creation and deployment, and the benefits of using the Avaya-hosted Collaboratory tool for development environment. Avaya Snap-Ins are modular, reusable pieces of code that allow developers to quickly and cost-effectively integrate different communication features into business processes.

Participants gained hands-on experience of working with development experts to build, test and install their own Java applications. Avaya’s Engagement Development Platform, commonly referred to as EDP, brings together the customer experience management found in contact centers and unified communications tools to create enterprise-wide solutions that help businesses transform their customer experiences.

Vijay Mhaskar, Senior Director Pune R&D at Avaya India said, “Avaya is keen to drive innovation in the technology sector in India and globally. The software developer community is at the heart of the innovation drive; being part of the enterprise, whether public or private, means they are the ones who understand the needs of their business and are able to translate those needs quickly and easily into smart applications that work.”

To learn more about Avaya’s Engagement Development Platform, please click here.

Please refer to the link to view Avaya’s Engagement Development.

About Avaya

Avaya, a global leader in business communications software, systems and services, across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance. Its world-class contact center and unified communications technologies and services are available in a wide variety of flexible on-premises and cloud deployment options that seamlessly integrate with non-Avaya applications. The Avaya Engagement Development Platform enables third parties to create and customize business applications for competitive advantage. The Avaya fabric-based networking solutions help simplify and accelerate the deployment of business critical applications and services. For more information, please visit www.avaya.com/apac/.

Certain statements contained in this press release may be forward-looking statements. These statements may be identified by the use of forward-looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," "plan," "potential," "predict," "should" or "will" or other similar terminology. We have based these forward-looking statements on our current expectations, assumptions, estimates and projections. While we believe these are reasonable, such forward looking statements involve known and unknown risks and uncertainties, many of which are beyond our control. These and other important factors may cause our actual results to differ materially from any future results expressed or implied by these forward-looking statements. For a list and description of such risks and uncertainties, please refer to Avaya's filings with the SEC that are available at www.sec.gov. Avaya disclaims any intention or obligation to update or revise any forward-looking statements.

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Contact

Varsha.nair@edelman.com

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Akaul@Avaya.com

+91 98106 61261

About Avaya

Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at https://www.avaya.com.